ek770 Privacy Policy
Your personal information is of the utmost importance to us. This policy explains in detail how ek770 collects, uses, and keeps your information secure.
Introduction and Scope
This Privacy Policy ("Policy") applies to the ek770 platform and all related services. By visiting the ek770.cam website, registering an account, or using any of our services, you are considered to have given your consent to the terms of this Privacy Policy.
This policy has been prepared specifically for users in Bangladesh. We are committed to protecting our users' privacy and always strive to keep your personal information secure.
What Information We Collect
When you use the ek770 platform, we may collect the following types of information:
2.1 Information You Provide Directly
When you create an account or use our services, we collect the information you provide:
- Full name and username
- Date of birth (for age verification — minimum 21 years)
- Email address
- Payment details (bKash, Nagad, Rocket, or bank account number)
- Documents required for identity verification (national ID card or passport details)
- Information provided when contacting customer support
2.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- Device type, operating system, and browser information
- IP address and connection logs
- Information obtained through cookies and similar tracking technologies
- Pages visited, session duration, and click patterns
- Gaming history and transaction records
2.3 Information Received from Third Parties
In certain cases we may also receive information from third parties, such as:
- From identity verification service providers
- Transaction confirmation information from payment processing platforms (bKash, Nagad, etc.)
- Risk assessment information received through fraud prevention services
Purpose of Data Use
ek770 uses collected information only for legitimate and specific purposes. The main purposes for which we use your information are as follows:
3.1 Account Management and Service Delivery
- Creating, verifying, and maintaining accounts
- Managing deposit and withdrawal processes
- Delivering gaming services without interruption
- Providing bonuses and promotional offers
- Managing customer support services
3.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Verifying age — ensuring access only for users aged 21 and above
- Preventing the creation of multiple accounts
- Monitoring user behaviour to ensure responsible gaming
3.3 Platform Improvement
- Improving website functionality and usability
- Personalising the user experience
- Identifying and resolving technical issues
Data Storage and Security
4.1 Security Measures
ek770 uses industry-standard security measures to keep your personal information secure:
- SSL/TLS encryption technology used for all data transmission
- Advanced encryption methods for storing sensitive information
- Regular security audits and vulnerability assessments
- Restricted access controls — only authorised staff can access your information
- Firewall and intrusion detection systems
4.2 Data Retention Period
We retain your information only for as long as it is necessary:
- All information is stored while the account remains active
- After an account is closed, necessary information is retained for a specified period in compliance with legal obligations
- Transaction records and financial information are stored in accordance with regulatory guidelines
Sharing Information with Third Parties
ek770 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
- Payment processing services (bKash, Nagad, Rocket, and banking partners) — only the information necessary to complete a transaction
- Identity verification service providers — to complete the KYC process
- Technology and hosting partners — for platform operations
- Fraud prevention service providers
All third-party partners are contractually obligated to uphold our privacy standards and may only use the information they receive for the purposes agreed upon in the contract.
5.2 Legal Obligations
We may be legally required to disclose information in the following circumstances:
- When required by a court order or judicial process
- In response to a lawful request from a government authority
- When required by national security or law enforcement agencies
- To meet legal obligations related to anti-money laundering laws
Cookies and Tracking Technologies
Cookies and similar technologies are used to ensure our website functions correctly and to improve your browsing experience.
6.1 Types of Cookies
- Essential cookies: to maintain login sessions and ensure basic functionality — these cannot be disabled
- Functional cookies: to remember your preferences and settings
- Analytics cookies: to collect website usage statistics — these can be turned off
6.2 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent our platform from working correctly and you may not be able to log in to your account.
Your Rights and Controls
As a user of the ek770 platform, you have the following rights over your own information:
7.1 Right to Access Your Information
You may request from us at any time what information we hold about you. We will provide this information to you within a reasonable timeframe.
7.2 Right to Correct Your Information
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or by contacting customer support.
7.3 Right to Close Your Account
You may request to close your ek770 account at any time. After the account is closed, necessary information will be retained for a specified period in compliance with legal obligations.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive our promotional emails or notifications, you can change this preference at any time through account settings or by contacting customer support. However, essential account-related messages (transaction confirmations, security alerts) will continue to be sent.
Protection of Minors
The ek770 platform is intended solely for individuals aged 21 and above. We do not knowingly collect any personal information from those under the age of 21.
Age is verified during account registration and identity documents may be requested if needed. If a user fails age verification, their account is immediately closed and the associated information is deleted.
Responsible Gaming and Data Use
ek770 believes in responsible gaming. We use information about users' gaming behaviour to help keep them safe:
- Identifying unusual gaming patterns and sending alerts in cases of problematic behaviour
- Managing self-exclusion and deposit limit features
- Providing links to information and resources related to responsible gaming
To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to the Privacy Policy
ek770 reserves the right to update this Privacy Policy from time to time. For any significant changes:
- We will display a clear notice on the website
- Registered users will be notified via email
- The effective date of the changes will be clearly stated
If you continue to use the platform after changes are made, you will be considered to have consented to the updated policy. If you do not agree with the changes, you may request to close your account.
To read our full terms of use, visit the Terms and Conditions page.
Privacy Contact
If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our customer support team is available 24/7 in Bengali to assist you.